Privacy policy

Aivazovsky Hotel (Gyumri)

1. GENERAL PROVISIONS
1.1. This policy defines the procedure for processing and protecting information received about users: Official hotel website, Booking forms, Email and instant messaging, Social media
2. COLLECTED INFORMATION
2.1. We collect only necessary data: Personal data (last name, date of birth, passport details) Contact information (phone, email) Booking details (arrival/departure dates, preferences) Technical information (IP addresses, cookies)
3. PURPOSES OF INFORMATION COLLECTION
3.1. Data is processed for the following purposes: Reservations and contract conclusion Notifications about special offers Improving service quality
4. TERMS OF DATA TRANSFER
4.1. We do not share your data with third parties, except in the following cases: Requests from government agencies; Necessary to provide services (transfers, excursions); Fulfillment of contractual obligations
5. DATA PROTECTION
5.1. We employ a range of security measures: SSL connection; Limited access to personal data; Regular updates of security systems
6. USER RIGHTS
6.1. You have the right to: Request deletion of your personal data; Revoke consent to data processing; Request information about the data used; Amend inaccurate data
7. COOKIES AND ANALYTICS
7.1. The website uses: Technical cookies (for processing); Analytical cookies (for collecting statistics); We do not use data for targeted advertising without consent
8. DATA STORAGE
8.1. Personal data retention period: After achieving the processing purposes – no more than 3 years. Passport data – deleted after the guest’s departure. Booking data – stored for 5 years.
9. Feedback. Contact us with questions about personal data protection: ⓘ Email: hotelaivazovsky@gmail.com 📞 Phone: +37493700158/+37460690700
10. FINAL PROVISIONS
10.1. By providing data through our forms, you agree to this policy.
10.2. We reserve the right to make changes to this policy by notifying you on the website. Updated 01.03.2026